Privacy Policy

Finlay Training Institute

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Finlay Training Institute ("Finlay," "we," "us," or "our") respects the privacy of prospective students, enrolled students, graduates, employees, and website visitors.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service or SMS delivery, is permitted only as necessary to provide those services. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

This Privacy Policy describes how Finlay Training Institute collects, uses, stores, and discloses personal information through its website, campus operations, enrollment processes, student services, and communication platforms.

This policy applies to Finlay Training Institute's locations in Houston, Dallas, and San Antonio, Texas, and to services operated under the Finlay Training Institute name.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Full name, email address, phone number, and mailing address.

Date of birth and identification information when required for enrollment or educational services.

Student registration and enrollment information.

Educational background and program selections.

Tuition balances, payment history, and transaction records.

Communication preferences and consent records.

Student and Educational Information

Course registrations, schedules, and attendance.

Academic progress, grades, and assessments.

Clinical training and externship information.

Graduation and certification-related information.

Career services, employment assistance, and job placement information.

Website and Technical Information

IP address, browser type, and device information.

Website activity and usage data.

Cookies and similar tracking technologies, where used.

Information submitted through online forms.

Communication Information

Records of inquiries and service requests.

Email and SMS communication history.

Appointment and enrollment consultation details.

SMS opt-in and opt-out records, including timestamps when available.

Student feedback and support requests.

2. How We Use Your Information

Finlay Training Institute may use collected information to:

Respond to inquiries about our educational programs.

Process student applications, registrations, and enrollment.

Manage tuition payments and payment plans.

Provide educational and administrative services.

Communicate class schedules, attendance reminders, and program updates.

Send notifications about academic progress, examinations, externships, and graduation.

Provide career services and employment assistance.

Respond to customer service and student support requests.

Send promotional communications when appropriate consent has been obtained.

Improve our website, programs, and student experience.

Maintain records required by applicable educational regulations.

Protect against unauthorized activity, fraud, and security threats.

Comply with applicable legal and regulatory obligations.

3. SMS Messaging & Compliance

SMS Program Terms and Conditions

Finlay Training Institute uses SMS messaging to communicate with prospective students, enrolled students, and graduates regarding educational programs and services.

Our messaging services may be administered through GoHighLevel, Zonitel, and their applicable telecommunications or messaging service providers.

Types of SMS Messages

Depending on your relationship with Finlay Training Institute and your communication preferences, messages may include:

Admissions and Enrollment: Program information, enrollment inquiries, registration assistance, and admissions follow-ups.

Class Schedules: Course start dates, schedule changes, class reminders, and important announcements.

Tuition and Payments: Payment reminders, outstanding balance notifications, and payment-related updates.

Student Services: Academic support, examination information, externship coordination, and student assistance.

Graduation Updates: Graduation announcements, ceremony information, certificate availability, and related notifications.

Promotional Messages: Information about upcoming courses, enrollment opportunities, and special offers, where separate marketing consent has been obtained.

SMS Opt-In and Consent

By voluntarily providing your mobile phone number and affirmatively consenting to receive SMS communications through an applicable enrollment form, website form, or other authorized opt-in method, you agree to receive text messages from Finlay Training Institute consistent with the consent you provide.

Consent to receive marketing messages is optional.

Marketing SMS messages require appropriate prior consent.

Consent to receive promotional text messages is not a condition of purchasing educational services or enrolling in a program.

Providing a phone number alone does not automatically constitute consent to receive marketing text messages.

Consent records may include the phone number, date, time, source, and scope of consent.

SMS communications are subject to applicable laws, including the Telephone Consumer Protection Act (TCPA), and applicable messaging-provider requirements.

Message Frequency

Message frequency varies based on your enrollment status, service requests, communication preferences, and interactions with Finlay Training Institute.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and wireless service plan.

SMS Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

After submitting an opt-out request, you may receive a final confirmation message. You will not receive further messages covered by that opt-out unless you provide new consent or another legally permitted basis applies.

SMS Help and Support

For assistance, reply:

HELP

You may also contact us:

Email: [email protected]
Phone: (832) 871-4800

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

SMS Data Protection and Non-Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors providing support services, such as customer service or SMS delivery, is permitted only as necessary to provide those services.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Finlay Training Institute does not sell or rent SMS opt-in information or consent records.

SMS service providers and telecommunications partners may process the information necessary to transmit, route, and deliver messages on our behalf.

We take reasonable steps to protect personal information and limit access to individuals and service providers who need it for legitimate operational purposes.

4. Information Sharing and Disclosure

Finlay Training Institute does not sell personal information.

We may disclose personal information when reasonably necessary for legitimate educational, administrative, operational, or legal purposes.

Educational and Operational Service Providers

Depending on the services provided, these may include:

Student management and educational technology platforms.

Payment processors and billing service providers.

Customer relationship management platforms.

Telecommunications and SMS delivery providers.

Website hosting and technical support providers.

Examination, certification, and educational service providers.

Clinical training and externship partners, when appropriate.

Other vendors supporting authorized institutional operations.

Service providers may receive only the information reasonably necessary for their respective services, subject to applicable legal requirements and privacy protections.

Legal and Regulatory Requirements

We may disclose information when required or permitted by applicable law, including in connection with:

Valid legal requests or court orders.

Educational licensing and regulatory obligations.

Government or regulatory examinations and investigations.

Protection of legal rights, safety, and security.

Business Transfers

If Finlay Training Institute undergoes a merger, acquisition, restructuring, or transfer of business assets, relevant information may be transferred as permitted by applicable law and subject to appropriate privacy protections.

Special Protection for SMS Consent Data

The disclosure categories described above do not authorize the sharing of mobile opt-in information or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information and consent records are not sold, rented, or shared for unrelated marketing activities.

5. Student Records and Educational Privacy

Finlay Training Institute recognizes the importance of protecting student information.

Student records may include:

Enrollment agreements.

Academic progress and attendance records.

Tuition and payment records.

Examination and certification information.

Clinical training and externship records.

Graduation and completion documentation.

We use student information for legitimate educational and administrative purposes and handle such information in accordance with applicable privacy, recordkeeping, and educational regulations.

Access to student records may be limited based on operational responsibilities and applicable legal requirements.

Student information may be disclosed to authorized service providers, regulators, certification organizations, or other parties when legally permitted or required.

6. Payment Information

Finlay Training Institute offers tuition payment options and may accept payments through online or third-party payment processing services.

Payment-related information may be collected or processed to:

Complete tuition and registration payments.

Administer installment payment plans.

Maintain billing and transaction records.

Process refunds when applicable.

Address billing inquiries and payment disputes.

Payment information may be processed by third-party payment service providers according to their applicable privacy and security practices.

We do not represent that Finlay Training Institute directly stores complete payment card numbers or sensitive payment authentication information.

7. Data Security

Finlay Training Institute takes reasonable steps intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.

These measures may include administrative, technical, and organizational safeguards appropriate to the information and systems involved.

Access to information may be restricted based on legitimate business and educational responsibilities.

However, no internet transmission, electronic storage system, or communication platform can be guaranteed to be completely secure.

If you believe your information has been accessed or used without authorization, please contact us.

8. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to support website functionality, understand visitor activity, and improve the user experience.

Depending on the technologies enabled, these tools may help us:

Maintain website functionality.

Understand website traffic and usage.

Improve forms and navigation.

Evaluate the effectiveness of educational program information and advertising.

You may manage or disable cookies through your browser settings.

Disabling certain cookies may affect website functionality.

Any third-party analytics or advertising technologies used on our website may be subject to their respective privacy policies and applicable consent requirements.

9. Your Privacy Rights and Choices

Subject to applicable laws and verification requirements, you may request to:

Access personal information maintained about you.

Correct inaccurate or outdated information.

Request deletion of eligible personal information.

Update your communication preferences.

Withdraw consent for future promotional communications.

Unsubscribe from marketing emails.

Opt out of SMS messages by replying STOP.

Ask questions about how your information is processed.

Certain records may need to be retained to comply with educational, financial, regulatory, or other legal obligations.

To submit a privacy request, contact:

[email protected]

10. Data Retention

Finlay Training Institute may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, subject to applicable legal and regulatory requirements.

Retention periods may vary depending on the type of information, including:

Student academic and enrollment records.

Financial and payment documentation.

Communication and consent records.

Regulatory and compliance documentation.

Information may be deleted, de-identified, or otherwise handled in accordance with applicable retention obligations when it is no longer required.

11. Third-Party Websites and Services

Our website may contain links to external websites or services, including payment processors, certification organizations, educational platforms, and other service providers.

Finlay Training Institute is not responsible for the privacy practices of independently operated third-party websites.

We encourage users to review the privacy policies of external services before providing personal information.

12. Children's Privacy

Our website and educational services are not primarily directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website without any consent or authorization required by applicable law.

If we become aware that personal information has been collected from a child in violation of applicable privacy requirements, we will take appropriate steps to address the situation.

13. Changes to This Privacy Policy

Finlay Training Institute may update this Privacy Policy periodically to reflect changes in business practices, technology, legal requirements, or educational services.

The updated policy will be posted on our website with a revised effective date.

When required by applicable law, we will provide additional notice or obtain consent regarding material changes.

14. Contact Information

For questions about this Privacy Policy, personal information, or SMS communications, please contact:

Finlay Training Institute

Locations: Houston, Dallas, and San Antonio, Texas, USA

Website: https://finlayti.com

Email: [email protected]

Phone: (832) 871-4800

Privacy Policy Effective Date: January 1, 2026

This Privacy Policy explains our information practices. Where consent is legally required for a particular activity, including certain marketing communications, that consent will be obtained separately as applicable.