The students will learn how to provide critical physician support services to ensure healthcare facilities run smoothly. Also the students will develop a working knowledge of specimen collection and various laboratory procedures.

Upon completion of the Medical Assistant Program, the student will be able to:

Clinical Duties 

• Taking medical histories
• Explaining treatment procedures to patients
• Preparing patients for examinations
• Assisting the physician during examinations
• Collecting and preparing laboratory specimens
• Performing basic laboratory tests
• Instructing patients about medication and special diets
• Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)
• Transmitting prescription refills as directed
• Phlebotomy
• Taking electrocardiograms
• Wound care and changing dressings

Administrative Duties 

• Using computer applications
• Answering telephones
• Welcoming patients
• Updating and filing patient medical records
• Coding and filling out insurance forms
• Scheduling appointments
• Arranging for hospital admissions and laboratory services
• Handling correspondence, billing, and bookkeeping

After completing the program, students are eligible to sit for the  American Association of Medical Assistants Certified Medical Assistant (CMA AAMA) Exam or the National Center for Competency Testing (NCCT) Medical Assistant exam.